Terms of Use

By creating an account, checking a box or clicking a button to accept these Terms, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, you may not access or use the Service.

If you are entering into these Terms on behalf of a company, organization, or other legal entity (an “Organization”), you represent and warrant that you have the authority to bind that Organization to these Terms, in which case “you” and “your” refer to that Organization. If you do not have such authority, you must not accept these Terms and may not use the Service.

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are 18 or older, that you have the legal capacity to enter into these Terms, and that your use of the Service does not violate any applicable law or regulation. The Service is intended solely for business and professional use and is not directed to consumers or to individuals for personal, family, or household purposes.

The following capitalized terms have the meanings set out below:

• “Account” means the account you create to access the Service.
• “Workspace” means the tenant environment associated with your Organization in which User Content and generated materials are stored.
• “User Content” means any data, text, files, contacts, transcripts, notes, customer-relationship-management (CRM) data, and other materials that you or your authorized users submit, upload, paste, or otherwise provide to the Service.
• “Third-Party Data” means any information within User Content that relates to or identifies a natural person other than you, including prospect and contact names, titles, email addresses, phone numbers, call or meeting transcripts, and notes.
• “Output” means the documents, emails, recommendations, research summaries, signals, and other materials generated or surfaced by the Service, including materials generated using artificial intelligence.
• “AI Providers” means the third-party large language model and artificial intelligence providers we use to power the Service, currently including Anthropic and OpenAI.

You agree to provide accurate, current, and complete information when creating your Account and to keep that information up to date. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to notify us promptly at legal@salesfleet.io of any unauthorized use of your Account or any other breach of security. We are not liable for any loss or damage arising from your failure to safeguard your credentials.

The Service is a sales-enablement platform that uses artificial intelligence and automated research to help you generate documents, emails, recommendations, and research based on information you provide and on publicly available sources. The Service may perform web research and surface news, regulatory, and other signals. We may add, modify, or remove features of the Service at any time in accordance with Section 20.

You acknowledge that the Service is under active development and is provided on an evolving basis. Features may be added, changed, suspended, deprecated, or removed at any time; parts of the Service may be offered as alpha, beta, preview, or experimental functionality that has not been fully tested and may contain errors, defects, or interruptions; and the Service may occasionally be unavailable or fail to perform as expected. You accept the risks associated with using an evolving and beta service and agree that we have no obligation to provide any particular feature, uptime level, or support unless separately agreed in a written service-level commitment signed by us.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during the term of these Terms. You agree that you will not, and will not permit any third party to:

• use the Service for any unlawful, fraudulent, deceptive, or malicious purpose, or in violation of any applicable law or regulation;
• upload, submit, or transmit any data that you do not have the right to provide, or that infringes, misappropriates, or violates the rights of any third party;
• upload or transmit any viruses, malware, or other malicious or harmful code;
• scrape, crawl, harvest, or use automated means to access or extract data from the Service except as we expressly permit;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, or underlying structure of the Service, except to the extent this restriction is prohibited by applicable law;
• resell, sublicense, rent, lease, or otherwise make the Service available to any third party, or use the Service to build or train a competing product or service;
• circumvent, disable, or interfere with any security, usage, rate-limiting, or access-control features of the Service;
• use the Service to generate content that is unlawful, defamatory, harassing, or that violates the rights of others; or
• impose an unreasonable or disproportionately large load on the Service or its infrastructure.

As between you and us, you retain all right, title, and interest in and to your User Content. We do not claim ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and create outputs derived from your User Content, and to disclose your User Content to our sub-processors and AI Providers, in each case solely as necessary to operate, provide, secure, maintain, and improve the Service for you and to comply with law. This license exists only for as long as you keep User Content on the Service and for any limited period afterward reasonably required for backup, deletion, and legal-compliance purposes.

You are solely responsible for your User Content and for the accuracy, quality, legality, and appropriateness of the User Content you provide.

This Section is a material condition of your right to use the Service. You represent, warrant, and covenant, on an ongoing basis, that:

• you have all necessary rights, permissions, consents, authorizations, and a valid legal basis to submit, upload, and otherwise provide all User Content, including all Third-Party Data, to the Service and to have it processed as described in these Terms and our Privacy Policy;
• your provision of Third-Party Data to the Service, and our processing of it on your behalf, does not and will not violate any applicable law, regulation, or the rights of any person, including any privacy or data-protection law (such as the GDPR, the UK GDPR, the CCPA/CPRA, and other state, federal, or international data-protection laws), any wiretap, eavesdropping, or one-party or two-party consent recording law applicable to any call or meeting transcript, any anti-spam or electronic-communications law, or any confidentiality, contractual, or employer/employee obligation to which you are subject;
• where required, you have provided all necessary notices to, and obtained all necessary consents from, the individuals to whom Third-Party Data relates, and you have a lawful basis to record, transcribe, and process any call, meeting, or communication you upload;
• you are the controller (or equivalent) of any personal data contained in your User Content, and we act solely as your processor (or equivalent service provider) with respect to that data; and
• you will not upload special categories of sensitive personal data unless you have a lawful basis to do so and have satisfied any heightened legal requirements that apply to it.

You are solely responsible for determining whether your use of the Service is lawful in your jurisdiction and in the jurisdictions of the individuals whose data you provide. Your obligations under this Section are in addition to, and do not limit, your indemnification obligations under Section 14.

You are solely responsible for the legality of any call, meeting, or communication recording or transcript you upload.

Many U.S. states and other jurisdictions require the consent of all parties (“two-party” or “all-party” consent) before a conversation may be recorded, while others require the consent of at least one party. You represent and warrant that, for every transcript, recording, or record of a conversation you upload, you have obtained all consents and provided all notices required by every applicable wiretap, eavesdropping, and recording-consent law in each relevant jurisdiction, and that your recording, transcription, and upload of the conversation is lawful. We do not verify consent, do not provide legal advice about recording laws, and are not responsible for your compliance with them.

The Service uses artificial intelligence to generate Output. You acknowledge and agree that:

• Output is generated by automated systems and may be inaccurate, incomplete, outdated, misleading, or otherwise unsuitable for your purposes, and may not reflect current facts or events;
• research results, news, and regulatory or other signals surfaced by the Service are drawn from third-party and public sources that we do not control and do not independently verify, and may be inaccurate, incomplete, or unavailable;
• you are solely responsible for reviewing, evaluating, fact-checking, and verifying all Output before using, sending, publishing, or otherwise relying on it, and for ensuring that any use of Output complies with applicable law; and
• we are not responsible or liable for any decision made, action taken, or content sent by you or any third party based on or derived from Output, and you assume all risk arising from your use of Output.

Because of the nature of machine learning, Output provided to you may be similar to or the same as output provided to other users. As between you and us, and to the extent permitted by law, you own the Output generated for you based on your User Content, subject to the rights of the AI Providers and third parties in their underlying models and materials, and subject to your compliance with these Terms.

The Service and all Output are provided for general informational and productivity purposes only and do not constitute legal, financial, tax, accounting, compliance, investment, regulatory, or other professional advice. No attorney-client, fiduciary, advisory, or other professional relationship is created between you and us by your use of the Service. You should obtain advice from a qualified professional before making any decision that has legal, financial, or compliance consequences.

We are not responsible for your business outcomes.

You are solely responsible for your sales activities, communications, strategies, and results. We do not guarantee any particular business result, and we are not responsible or liable for lost deals, lost revenue, lost opportunities, damaged relationships, reputational harm, regulatory consequences, or any other outcome arising from your reliance on the Service, on any Output, or on the accuracy, completeness, timeliness, or availability of any research, signal, or recommendation. Any reliance you place on the Service or Output is at your own risk.

The Service relies on, links to, and passes User Content to third-party services, including the AI Providers and third-party research, news, hosting, and infrastructure providers. Your use of the Service may be subject to those providers’ own terms and policies. We do not control and are not responsible for the availability, accuracy, content, or practices of any third-party service or source, and we make no warranties regarding them.

The Service, including all software, models, prompts, templates, user interfaces, designs, text, graphics, logos, and other content we provide (excluding User Content), and all intellectual property rights in and to the foregoing, are and remain the exclusive property of the Company and its licensors. Except for the limited license expressly granted in these Terms, no rights are granted to you. “Salesfleet” and our logos are our trademarks, and you may not use them without our prior written consent.

If you provide us with any suggestions, ideas, or other feedback regarding the Service (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use and exploit that Feedback for any purpose without restriction or compensation to you.

You agree to defend, indemnify, and hold harmless the Company and its affiliates, and their respective officers, directors, employees, agents, contractors, licensors, and service providers (the “Indemnified Parties”), from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your User Content, including any Third-Party Data; (b) your use of or access to the Service; (c) your breach of these Terms or of any representation or warranty you make in them, including in Sections 9 and 10; (d) your violation of any applicable law or regulation, including any privacy, data-protection, recording, or anti-spam law; or (e) your violation of the rights of any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This Section survives termination of these Terms.

THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE OR ANY OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, SECURE, OR ERROR-FREE, THAT THE SERVICE WILL BE UNINTERRUPTED OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY DEFECTS WILL BE CORRECTED. YOU USE THE SERVICE AND OUTPUT AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

You knowingly and voluntarily assume all risks arising from your use of the Service and Output, including the risks that Output may be inaccurate or incomplete, that research or signals may be wrong or out of date, that the evolving or beta Service may fail or be unavailable, and that your use of Third-Party Data may carry legal or compliance risk. You are responsible for implementing your own review, verification, backup, and safeguards appropriate to how you use the Service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE OR ANY OUTPUT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT WILL THE AGGREGATE LIABILITY OF THE COMPANY AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT OF FEES YOU ACTUALLY PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND US. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT.

Each party may have access to the other party’s non-public information disclosed in connection with the Service (“Confidential Information”). The receiving party will use the disclosing party’s Confidential Information only to perform under these Terms, will protect it using at least reasonable care, and will not disclose it to third parties except to its personnel and service providers who need to know it and are bound by comparable obligations. Confidential Information does not include information that is or becomes public through no fault of the receiving party, was already known to the receiving party, is independently developed, or is rightfully received from a third party.

The Service operates on a credit and usage model. Paid billing is not active at the time these Terms take effect. If and when we introduce paid plans or charges, we will make the applicable fees, credit allotments, and payment terms available to you, and your continued use of the Service after fees are introduced will be subject to those terms. Unless otherwise required by applicable law or expressly stated by us in writing, all fees are non-refundable and no credits are redeemable for cash. You are responsible for any taxes associated with your use of the Service, other than taxes based on our net income. We may change our fees and credit pricing on a prospective basis with notice as described in Section 22.

These Terms remain in effect while you use the Service. You may stop using the Service and close your Account at any time. We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without cause and with or without notice, including if we reasonably believe you have violated these Terms or that your use poses a risk to us, other users, or third parties. Upon termination, your right to use the Service ceases immediately. We may delete your User Content following termination, subject to our retention practices and legal obligations. All provisions that by their nature should survive termination will survive, including Sections 3, 8–18, 19, 20 (as to accrued amounts), and 23 through 33.

We may modify, suspend, or discontinue all or part of the Service at any time. We may also update these Terms from time to time. If we make material changes, we will provide reasonable notice, for example by posting the updated Terms with a new “Last updated” date or by notifying you through the Service or by email. Changes are effective when posted or on the date we specify. Your continued access to or use of the Service after the changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

Informal resolution. Before initiating any arbitration, you agree to first contact us at legal@salesfleet.io and provide a written description of the dispute so that the parties can attempt to resolve it informally for at least sixty (60) days.

Binding arbitration. Except for the excluded claims described below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration, administered by a nationally recognized arbitration provider under its then-current rules, rather than in court. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this arbitration agreement. Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver.YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

Jury trial waiver. TO THE EXTENT ANY CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A TRIAL BY JURY.

Opt-out. You may opt out of this arbitration agreement by sending written notice to legal@salesfleet.io within thirty (30) days of first accepting these Terms, stating your name, the email associated with your Account, and a clear statement that you wish to opt out of arbitration. If you opt out, neither the arbitration agreement nor the class action waiver applies to you, and disputes will be resolved in the courts identified in Section 24.

Excluded claims. Either party may bring an individual action in small-claims court, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or Confidential Information.

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Subject to Section 23, the state and federal courts located in Delaware have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to the personal jurisdiction of and venue in those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

You represent that you are not located in, and are not a national or resident of, any country or region subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted-party or denied-party list. You agree to comply with all applicable export-control and sanctions laws and not to use or export the Service in violation of them.

We are not liable for any failure or delay in performance to the extent caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, internet or utility failures, third-party service outages (including AI Providers and hosting providers), and cyberattacks.

You may not assign or transfer these Terms or any of your rights or obligations under them, whether by operation of law or otherwise, without our prior written consent, and any attempted assignment in violation of this Section is void. We may freely assign or transfer these Terms, including in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed, and the remaining provisions will remain in full force and effect. If the class action waiver in Section 23 is found unenforceable as to a particular claim, that claim will be severed from arbitration and brought in court, while the remainder of Section 23 continues to apply.

These Terms, together with the Privacy Policy and any other terms expressly incorporated by reference, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral, regarding the same subject matter.

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. A waiver is effective only if it is in writing and signed by an authorized representative of the Company.

The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, franchise, employment, or fiduciary relationship between the parties.

We may provide notices to you through the Service, by email to the address associated with your Account, or by posting on our website, and such notices are deemed given when sent or posted. You may send legal notices to us at legal@salesfleet.io.

If you have questions about these Terms, contact us at legal@salesfleet.io. Salesfleet, the company that operates the Salesfleet service.